Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and PrimeStone Markets Ltd (“PrimeStone”, “we”, “us”), a company regulated by the Capital Markets Authority (CMA) of Kenya under licence CMA/IS/XXXX. By opening an account or using the platform you confirm that you have read, understood and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the platform. We may update these Terms from time to time; the version published on this page is the one in force.

You must be at least 18 years old and legally able to enter into a binding contract in your country of residence. You may not use the platform if doing so is prohibited by the laws that apply to you, or if you are resident in a jurisdiction we do not serve.

You are responsible for keeping your login credentials confidential and for all activity that takes place under your account. Notify us immediately if you suspect unauthorised access.

PrimeStone allows you to allocate funds to third-party strategy providers whose trades are then mirrored into your account, sized in proportion to your allocation. You retain full control: you set your allocation, your risk multiplier and any copy stop-loss, and you may pause, adjust or stop copying at any time.

Strategy providers are independent traders, not our employees or agents. We verify and publish their track records but we do not guarantee their future performance. The decision to copy any provider is yours alone.

Strategy providers charge a performance fee, disclosed on their profile, taken from profit only and subject to a high-water mark. Account-level pricing (spreads and any commission) depends on your account type and is disclosed before you trade. We do not charge deposit or inactivity fees. Certain withdrawal methods carry a processing fee, shown to you before you confirm.

Client funds are held in segregated accounts, separate from our own money, in accordance with our regulatory obligations. Withdrawals are paid back to the method used to fund the account, up to the amount funded by that method, with any remainder paid to your verified bank account.

We may apply holding periods and identity-verification requirements before releasing funds, as required by anti-money-laundering law.

Trading leveraged products carries a high level of risk and can result in the loss of all of your capital. Copying another trader does not remove this risk. Past performance is not a reliable indicator of future results. You should not trade with money you cannot afford to lose. Please read our Risk Disclosure in full.

You agree not to use the platform for any unlawful purpose, not to attempt to manipulate prices or the copy-trading engine, not to interfere with the platform’s operation, and not to access it through automated means except via any API we expressly provide.

To the fullest extent permitted by law, PrimeStone is not liable for trading losses, for the performance of any strategy provider, or for losses arising from events outside our reasonable control. Nothing in these Terms excludes any liability that cannot lawfully be excluded.

These Terms are governed by the laws of Kenya, and the courts of Kenya have exclusive jurisdiction over any dispute arising from them.

Questions about these Terms can be sent to support@primestone.com or by post to PrimeStone Markets Ltd, Garden City Business Park, 3rd Floor, Block A, Nairobi, Kenya.